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FAQ

Frequently Asked Questions

Plain-English answers for Sedalia homeowners about HVAC, plumbing, electrical, maintenance, financing, and emergency service.

General

General / Getting Started

We serve Sedalia and the surrounding Mid-Missouri region - roughly a 30-mile radius covering Pettis, Johnson, and Henry counties, plus about 25 communities including Marshall, Warrensburg, Warsaw, Boonville, Tipton, and more. We've been the local team here since 1960.

Yes. We provide 24/7 emergency service for HVAC, plumbing, and electrical issues that can't wait - no heat in a freeze, a burst pipe, or a power hazard. Call (660) 827-0101 any time, day or night.

Yes. We're fully licensed and insured, and our technicians are experienced and hold the right credentials for the work they do, including EPA certification for handling refrigerants. We've been family-owned and operated since 1960.

We provide free estimates on new installations, replacements, and project work. For a repair, we'll explain any diagnostic or service-call fee upfront before we begin - so there are no surprises.

Yes. Financing is available for qualifying projects through Synchrony Bank. Because applications go through our team, we'll walk you through the next step and help you request the right link for your project. Ask about financing when you get your quote.

Yes. Active military, veterans, and first responders receive 5% off services, and our referral program gives you and a friend a 10% discount when you refer them. Check our Promotions page for current offers.

Call us at (660) 827-0101 or use the "Schedule Service" button on our site. Tell us what's going on and your location, and we'll get you on the schedule - including same-day and emergency options when available.

HVAC

HVAC (Heating & Cooling)

At least twice a year - a cooling tune-up in the spring and a heating tune-up in the fall. Regular maintenance catches small problems early, keeps energy bills down, and extends the life of your equipment. Our annual maintenance plan starts at $249 and includes both seasonal visits.

Every 1-3 months for most homes. Change it more often if you have pets, allergies, or run your system constantly. A clogged filter restricts airflow, strains the system, and raises your energy costs.

With regular maintenance, an air conditioner or heat pump typically lasts 12-15 years and a furnace 15-20 years. Skipping maintenance, hard use, and Mid-Missouri's temperature swings can shorten that.

As a rule of thumb, repair makes sense for a newer system with an occasional issue. Consider replacement if your system is over 10-15 years old, needs a repair that costs more than about half the price of a new unit, or your energy bills and breakdowns keep climbing. We'll give you an honest assessment either way.

Common causes include a dirty filter, low refrigerant, a frozen coil, a failing capacitor, or a thermostat issue. Turn the system off to avoid further damage and give us a call so we can diagnose it safely.

The right size comes from a proper load calculation based on your square footage, insulation, windows, and layout - not a guess. A unit that's too big or too small wastes energy and wears out faster, so we size every installation correctly for your home.

We install and service major HVAC brands and feature Daikin systems for their efficiency and quiet performance. Our technicians work on most makes and models, so we can help whether you're repairing an existing system or choosing a new one.

Yes. Ductless mini-splits are a great fit for room additions, garages, workshops, or older homes without ductwork, giving you efficient, zoned comfort where traditional systems can't reach.

Plumbing

Plumbing

Keep your heat set to at least 55 degrees F, let faucets on exterior walls drip during hard freezes, and open cabinet doors so warm air reaches the pipes. Insulate exposed pipes in basements, crawlspaces, and garages, and disconnect garden hoses before winter.

Usually a worn flapper or a faulty fill valve that isn't sealing properly. It's a small fix, but a running toilet can waste hundreds of gallons of water and drive up your bill, so it's worth addressing promptly.

Shut off your home's main water valve right away to stop the flooding, then call us at (660) 827-0101 for 24/7 emergency service. Knowing where your main shutoff is located before an emergency happens can save you from major water damage.

Watch for an unexplained jump in your water bill, low water pressure, damp spots or stains on walls and ceilings, musty smells, or a water meter that keeps moving when everything is turned off. If you notice these, our leak detection service can pinpoint the source before it causes serious damage.

A traditional tank water heater typically lasts 8-12 years, while a tankless unit can last 20 or more. Hard water shortens both by building up scale. We install and service both, and can help you weigh upfront cost against long-term efficiency.

Occasional use is fine, but chemical cleaners can damage pipes and won't fix recurring problems. If clogs keep coming back, affect multiple fixtures, or come with a sewage smell, that points to a deeper issue - professional drain cleaning or a camera inspection is the safer, longer-lasting fix.

Yes. We repair and replace sewer lines and service sump pumps. Both matter here - Saline and Pettis county clay soils and heavy spring rains put real stress on underground lines and make reliable basement water removal important.

Our regional water tends to be hard, carrying minerals like calcium and magnesium that leave scale in pipes, fixtures, and water heaters over time. A water filtration or softening system protects your plumbing and appliances - we can test your water and recommend the right option.

Electrical

Electrical

A breaker trips to protect your home when a circuit is overloaded, has a short, or the breaker itself is failing. An occasional trip can be normal, but repeated tripping is a warning sign - don't just keep resetting it. Have a licensed electrician find and fix the underlying cause.

Possibly, if your home has a 100-amp panel or less, an older fuse box, breakers that trip often, or you're adding major loads like central air, an EV charger, or a kitchen remodel. Older panels often can't safely handle modern demand. We'll evaluate your panel and explain your options.

A brief flicker now and then is usually harmless, but lights that dim or flicker whenever an appliance kicks on can signal a loose connection or an overloaded circuit - a hidden fire risk. If it's persistent, have it inspected.

Warning signs include two-prong (ungrounded) outlets, cloth-insulated, aluminum, or knob-and-tube wiring, outlets or switches that feel warm, a burning smell, or buzzing sounds. These are common in older Mid-Missouri homes - if you notice any, schedule an electrical safety inspection.

Yes. We install Level 2 home EV chargers, including any dedicated circuit or panel upgrade needed to power them safely and up to code.

Yes. We install and maintain whole-home standby generators that automatically restore power to your critical circuits during an outage - valuable given the storms and grid interruptions we see across Mid-Missouri.

Many electrical jobs - like panel upgrades and new dedicated circuits - require permits and inspection. We handle the permitting process and make sure every project meets local codes, so your work is safe, compliant, and won't create problems down the road.

Yes. Our electrical work is performed by licensed electricians who install and repair to current electrical codes, protecting both your family and your home's electronics.